Can I test your service before I pay?

Absolutely, registration is free and open for everyone, and we encourage it. Signup and test our services and do your API integration and testing before you pay for credits or SenderID. We believe the customer has the right to try before making a decision.

What is Sender ID/Originator?

Sender ID is the name that appears to the recipient phone instead of a normal number (Originator name instead of number). It can be maximum 11 characters English and is case sensitive (can include: "-", ".", " "). Sender IDs cannot be in Arabic or any other language.
It can be your Company name, Brand, Product or Service.
Individual names are not allowed to be registered anymore, only during elections. Sender ID approval not guaranteed and subject to telecom rules and regulations.

How long does Sender ID registration takes?

Kuwait Sender ID registration take 5 working days, sometimes more.
This is a manual process which is done by the telecom companies. We do not have control or ways to speed the process.

What are the requirements for Sender ID registration?

In Kuwait, the Sender ID must be pre-registered to be used.
Companies must print and sign/stamp special forms (provided by kwtsms after ordering the service) and submit their company license and civil id, for approval by telecom companies.
Individual names are not allowed to be registered anymore, only during elections.
Sender ID approval not guaranteed and subject to telecom rules and regulations.

How can I get official quotation?

Send us a request by email mali@tandtglobal.net and we'll be happy to send you an official quotation.

Do you have contracts/monthly sending limits?

There are no contracts to sign, paperwork or delays.
Just choose your package to generate invoice and pay it. Prepayment is required for credits and SenderID.
No limits on sending or purchases.
No expiry date. No hidden costs.
Only SenderID registration requires some paperwork and takes some time for approval.

How many Sender IDs can I have?

Yes, you can have an many sender IDs as you like in one account or copy them in different accounts. Buy it once, use it forever.

Still need help?

Contact us, we’ll be happy to help you.